Curriculum
Module 5: Selling Added Value (to be released in 10/2006)

Description:
Trains participants in the advanced skill of adding value to the customer

Target Group:
Intended for all sales staff worldwide that have direct customer contact where the opportunity exists to sell with added value products and services and have advanced selling skills

Prerequisite:
Module 1, Module 1 -- Follow-Up, Module 2, and Module 3 (Coaching Module and Module 4 desirable)

Modular Design:
Consists of the following components:
* Preview
* Session 1: Introduction & Successes / Challenges
* Sesison 2: What are values?
* Session 3: Identifying own and customer values and implementing
   added value selling
* Video Case / Case Study booklet
  o Supported by optional Action Diary

Deliverables for:
Trainees
5 Session booklets
Mind jogger & pen
Evaluation form

Trainers
Trainer's Leader Guide
1 Video
Bag







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Fidler Partners & Associates, Inc.
19 Charisma Dr.
Camp Hill, PA 17011
Phone: 717-763-4408 / Fax: 717-763-4409