Curriculum Select another Module Back to Main Page Module 1: Fundamental Selling Skills Module 1: Fundamental Selling Skills -- The Follow-Up Module 2: Advanced Selling Skills Module In-House Sales: "Oh Mary, Oh David" Selling Skills Module 3: Selling to Different Customer Behaviors Coaching "Oh Norman" 1 for Managers: Fundamental Coaching Skills Coaching "Oh Norman" 1 for Sales People: Fundamental Coaching Skills Module 4: Fundamental Negotiation Skills Module 5: Selling Added Value Coaching "Oh Norman" 2 for Managers: Advanced Coaching Skills Coaching "Oh Norman" 2 for Sales People: Advanced Coaching Skills Module 2: Advanced Selling Skills Description: Trains participants in advanced sales skills within 2 days Target Group: Intended for all sales staff worldwide that have direct customer contact where the opportunity exists to sell products and services and have fundamental selling skills with the knowledge of the eight customer needs Prerequisite: Module 1 and Follow-Up Modular Design: Consists of the following components: * Preview * Session 1: Introduction & Successes/Challenges * Sesison 2: Identifying Customer Attitudes * Session 3: Identifying the real customer attitude &    The 2 Step Approach & Skepticism * Session 4: Misconception & Objection * Session 5: Complaint & Indifference * Session 6: Acceptance with Summary * Action Session Deliverables for: Trainees 8 Session booklets Mind jogger & pen Evaluation form Audio 2--Module Summary on Tape or CD Trainers Trainer's Leader Guide 1 Video Bag Select another Module Back to Main Page Module 1: Fundamental Selling Skills Module 1: Fundamental Selling Skills -- The Follow-Up Module 2: Advanced Selling Skills Module In-House Sales: "Oh Mary, Oh David" Selling Skills Module 3: Selling to Different Customer Behaviors Coaching "Oh Norman" 1 for Managers: Fundamental Coaching Skills Coaching "Oh Norman" 1 for Sales People: Fundamental Coaching Skills Module 4: Fundamental Negotiation Skills Module 5: Selling Added Value Coaching "Oh Norman" 2 for Managers: Advanced Coaching Skills Coaching "Oh Norman" 2 for Sales People: Advanced Coaching Skills E-mail Us Fidler Partners & Associates, Inc. 19 Charisma Dr. Camp Hill, PA 17011 Phone: 717-763-4408 / Fax: 717-763-4409